Airbnb Distances Itself from Recent Nairobi Murders: “Neither of these Events are Connected to Us”

Written by on 17 January 2024

NAIROBI, Kenya, January 16- Airbnb has issued a statement clarifying that the recent murders in Nairobi’s Roysambu and South B estates were not connected to their platform.

The company expressed shock and sadness over the incidents, confirming that there were no registered bookings at the locations for the reported dates and that the individuals involved did not have accounts on their platform.

Over the past week, Kenya has witnessed two heinous crimes in the city of Nairobi. We are saddened and shocked to learn of these events, and our thoughts are with the victims’ loved ones during this difficult time,” read the statement by the company.

“We can confirm that neither of these events were connected to stays on Airbnb. We do not have accounts registered to the names of the accused.”

Emphasizing its commitment to safety, Airbnb highlighted the infrequency of safety issues on its platform, considering itself a business built on trust. The company is cooperating with law enforcement as they investigate the murders.

Meanwhile, authorities are taking steps to ensure the safety of accommodations. Apartments offering lodging services are now required to register with the Tourism Regulatory Authority (TRA).

Tourism and Wildlife Cabinet Secretary Alfred Mutua stressed the rigorous enforcement of compliance with licensing laws and announced plans for a comprehensive review of current TRA regulations.

The goal is to foster closer partnerships with accommodation providers and enhance overall safety and regulatory measures within the industry.

In light of these developments, Mutua urged the public to verify the registration and license status of facilities, aiming for greater transparency and adherence to government directives.

As investigations into the tragic incidents continue, both Airbnb and regulatory authorities are working to uphold safety standards in the hospitality sector.

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